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FAQs

FAQs2023-04-24T14:07:27+00:00
How do i track my order?2023-02-07T17:36:39+00:00

We will notify you by the contact method on file with all relevant shipping updates and tracking information once your order has been processed. This typically takes 1-3 days, not including weekends or holidays.

Are your products made out of real gold?2023-02-15T19:10:43+00:00

Yes our 14k and 10K collection is 100% real solid gold. Each item comes with a certificate of authenticity. Please allow 2 – 3 weeks for production of solid gold products.

Does EBY Jewelry offer financing or payment plans?2023-02-07T16:28:40+00:00

Yes we do:

Snap Fnance , Progressive Leasing , Synchrony Luxury

How long does shipping usually take?2023-02-07T16:24:30+00:00

Please allow 2-3 business days for order processing after we have received the credit card authorization form signed, on Cuban links and custom orders allow up to 2-3 weeks for handcraft process.

How do I measure ring size?2023-02-07T16:15:30+00:00

There are several ways to measure your ring size:

  1. Use a Ring Sizer: This is a plastic or metal tool that you can purchase online or at a jewelry store. It will give you an accurate measurement of your ring size.
  2. Measure a Ring You Already Own: Choose a ring that fits your finger comfortably and measure the inside diameter of the ring. You can then compare this measurement to a ring size chart to determine your size.
  3. Measure Your Finger: You can measure your finger using a strip of paper or a string. Wrap the paper or string around the base of your finger, mark the point where the two ends meet, and measure the length with a ruler. Compare this measurement to a ring size chart to determine your size.
  4. Visit a Jeweler: You can also visit a jewelry store and have a professional measure your finger for a ring. This is the most accurate way to determine your ring size.

Get Financing

This option gives you the ability to buy the jewelry you want now and pay it off over time. It also provides you a flexible way to manage the cost of your purchase with potentially lower payments

  1. Click on one of the options (Progressive-Leasing, Synchrony or Snap Finance) and fill in your personal information.
  2. Choose your favorite jewel and take it to the moment.
sanap financing
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